CAFÉ CUSTOMER
LOYALTY PROGRAMME
Sadakio is a digital loyalty programme for cafés, ready to run with stamps, points or cashback. Your guest opens the digital loyalty card by scanning a QR code, with no app to install. Setup takes 10 minutes.
Look around the panel of a ready-made café without signing up. Got a question? Message us on WhatsApp · How does it work?
A real café, real numbers
«One of our main goals was to improve our customers’ experience, and I think we achieved it thanks to Sadakio.»
From the live system, as of 26 October 2026. Read the full case →
What is a customer loyalty programme?
A loyalty programme is a reward system that brings your guest back for a second visit. It is the digital version of the paper stamp card: your guest earns a stamp, points or cashback on every visit, sees the reward getting closer and comes back. With Sadakio the programme comes ready for your café. Your guest installs no app, scans a QR code and becomes a member in 20 seconds, and the card lives in Apple Wallet. You give a stamp at the till with one tap, and the panel shows who came back.
Stamps
Buy 10 coffees, get 1 free. The classic stamp card, digital and impossible to lose.
Points
Points build up with every purchase. Your guest spends them on the reward they choose.
Cashback
A percentage of each purchase goes back onto the card. The balance is used on the next order.
Are you a café guest? All your café cards in one place: Go to Sadakio ID →
How does your programme work?
Your guest scans
They scan the QR code on the table with their phone. No app to install, and they are a member in 20 seconds.
You give the stamp
One tap at the till. The stamp, points or cashback land on your guest’s card instantly.
The card lives in the wallet
The digital loyalty card is always up to date in Apple Wallet. The card never gets lost.
The panel shows you
Who came back, who is close to a reward. You make decisions based on data.
Are you ready for the new KVKK rule?
Under decision 2026/266 of KVKK, Türkiye’s data protection authority, it is no longer enough for a guest to say a phone number at the till to use points, stamps or a discount. A verification that shows the cardholder’s consent is required. The compliance period ends on 28 February 2027.
No number spoken
Stamps and rewards are processed by scanning the QR card on your guest’s own phone. The till screen does not accept a phone number.
The card stays with the guest
The card stays on your guest’s phone and in Apple Wallet. Someone who knows the number cannot open the card.
A lost card is safe
A guest who loses their card gets back to it through a link sent to their number by WhatsApp.
What does the decision say, and what should your café check? Read the guide →
General information, not legal advice.
THE NUMBERS
Set up your loyalty programme
today
14 days free, +30 days after your first 20 stamps, no card needed. Your programme comes ready for your sector.
If you would like to talk before you decide, message us on WhatsApp.
Frequently asked questions about the loyalty programme
In short: it keeps your regulars, you spend less on ads, and Sadakio handles the routine.
What does a loyalty programme do for my café?
A loyalty programme keeps your guests and brings them back for coffee again and again. You spend less on ads to find new customers, and revenue grows from the regulars you already have. Sadakio counts the stamps and runs the campaigns and reminders automatically, which makes your work easier.
What is a loyalty programme?
A loyalty programme is a reward system that brings your guest back for a second visit. It is the digital version of the paper stamp card: your guest earns a stamp, points or cashback on every visit, sees the reward getting closer and comes back. With Sadakio the cards live on the phone and in Apple Wallet.
What types of loyalty programme are there?
There are three basic types: stamps (buy 10 coffees, get 1 free), points (they build up with every purchase and are spent on any reward) and cashback (a percentage of the purchase goes back onto the card). All three are ready in Sadakio, you choose one for your sector and you can change it whenever you like.
How do I set up a loyalty programme for my café?
Sadakio prepares everything for you: as soon as you open your account, your stamp, points or cashback programme is set up automatically. Setup takes 10 minutes on average. No extra hardware or IT knowledge is needed.
How do guests join the loyalty programme?
Guests join by scanning the QR code on the table or at the till. The digital loyalty card opens on the phone and is added to Apple Wallet with one tap. There is no app to install, and the whole process takes 20 seconds.
What is a digital loyalty card?
A digital loyalty card is the paper stamp card on the phone. When your guest scans the QR code, the card opens on their phone and is added to Apple Wallet with one tap. Stamps register instantly, and the card is never lost or forgotten. In the panel you see who is close to a reward.
How much does the loyalty programme cost?
You start with 14 days free, +30 days after your first 20 stamps, no card needed. After that the Starter plan is ₺1,290 a month, VAT included. It is a monthly subscription with no commitment, and you can cancel at any time. The current offer and all plans are on the Pricing page.
Do I need to change my till system?
No. Sadakio works alongside your current till. The barista scans the guest’s card with a tablet or phone, so no extra device is needed. If you want an automatic connection to your till, write to us about the systems we support.
Does the new KVKK decision affect my loyalty programme?
Decision 2026/266 of KVKK, Türkiye’s data protection authority, makes using points or a discount at the till by only saying a phone number subject to a verification step. The compliance period ends on 28 February 2027. In Sadakio, stamps and rewards are processed by scanning the QR card on the guest’s own phone. Details are in our KVKK guide. This is general information, not legal advice.