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Company · About us

There are real people
behind Sadakio.

Sadakio is a digital loyalty platform built for small businesses that love their coffee and their guests. This is not a template SaaS site: the system runs in real cafés today, and a real person answers your questions.

From the founder
Vladimir, founder of Sadakio

Hello, I am Vladimir

I built Sadakio with one goal: small business owners should know their guests, guests should come back, and owners should be free to focus on their work. Independent cafés cannot pay what big chains pay for their loyalty systems. Sadakio closes that gap.

I look at every product question myself. If you get stuck on anything, reach me directly.

0 (535) 303 81 03
Where we are today

In real cafés today

In live cafés in İstanbul, stamps are given every day, cards are added to guests’ phones and orders arrive on the till screen. Our roadmap is open: we ship new features every week and announce all of them here.

Our story

Why Sadakio exists

In 2021 I ran the IT side of a coffee brand that was entering the Turkish market. We looked for a loyalty system for our guests and could not find a ready product that would simply work. We had meeting after meeting. Every Zoom call ended with quotes worth hundreds of thousands of lira. And that was just to connect a ready-made product.

We tried having our own software built. A year went by and the programme still was not ready. In the end we had to sign with a company that wanted a large upfront payment plus a monthly fee. That day I made myself a promise. Any café should be able to set up its own loyalty programme in 10 minutes, even from a phone, and customise it however it likes. That is how Sadakio was born.

I have been inside the coffee industry for more than five years, and for years I have been a customer who goes to the same cafés. Many times, when the staff changed, the café no longer knew me, my preferences or my birthday. These small details are exactly what keeps a customer. Big chains forget the most valuable thing: personal attention and a friendly chat. With Sadakio the barista greets guests by name, celebrates their birthday and knows their preferences. Thanks to points, stamps and the smart assistant Kio, your guests choose your café again and again.

My promise: you will be happy with Sadakio, and you will focus on what really matters. People and coffee.

Founder Vladimir next to the Sadakio loyalty poster at U/WE Coffee Roasters

U/WE Coffee Roasters, İstanbul. Sadakio in the field.

Trust

How your money and your data are protected

Payments do not come to us

Subscription payments go through Dodo Payments on a Merchant of Record model: your card details stay with an internationally regulated payment institution, and it issues your invoice. The money never goes «to someone’s personal account».

You start free

We do not ask for card details when you open an account. You try the system in your own café and decide after that. We carry all the risk.

Your data is backed up and encrypted

All data is encrypted and backed up to a separate location every day. Our KVKK (Turkish data protection) notice is public: privacy page.

Guest data is yours

Your member list belongs to you. You can export it with one click, and if you leave, you take it with you.

Security is taken seriously

The system goes through penetration tests regularly, and sessions and APIs are tightly protected. For security reports: [email protected].

Real support

In Turkish, from a person, and fast. You reach the founder directly by email and phone.

sign up your first regular
today

Open your account for free, download your own QR and put it at the till. You can get your first member today.